A summary of the key commercial and legal terms that apply when you engage NZAR (New Zealand Asset Recovery). The full written agreement is provided for signature before any claim is made.
NZAR (New Zealand Asset Recovery) provides asset tracing and recovery services. We identify unclaimed money and assets held by New Zealand agencies and institutions, verify entitlement, and manage the claim process on behalf of our clients. We are not a law firm, and we do not provide legal advice. Where legal steps are required (such as High Court applications or probate), we coordinate with appropriately qualified legal professionals.
We charge no upfront fees. Our fee is a success fee of 12.5% of the gross amount actually recovered and paid to you (exclusive of GST, if any). If we recover nothing, you owe us nothing.
You warrant that you are the person entitled to the funds, or that you have lawful authority to act on behalf of the entitled person (for example as executor, administrator, or authorised officer of a company). You agree to provide accurate information and to notify us of any changes.
Recovered funds are paid by the holding agency directly to you (or your estate). We do not receive, hold or handle client funds. Our success fee is invoiced after your funds are received, and is payable within 14 days of invoice.
You may cancel this engagement at any time by written notice. If a claim is already lodged and later succeeds, our fee applies only to recoveries resulting from work performed before cancellation. Nothing in these terms limits your rights under the Fair Trading Act 1986 or the Consumer Guarantees Act 1993 (where applicable).
If you are unhappy with any aspect of our service, please contact us in the first instance. We will respond within 10 working days. If the matter is not resolved, you may escalate to the Disputes Tribunal or seek independent legal advice.
To the maximum extent permitted by law, our total liability under an engagement is limited to the amount of any success fee paid or payable in respect of that engagement. Nothing in these terms excludes liability that cannot be excluded under New Zealand law.
These terms are governed by the laws of New Zealand, and the parties submit to the exclusive jurisdiction of the New Zealand courts.
These terms, together with the signed engagement letter and any schedules, constitute the entire agreement between you and NZAR (New Zealand Asset Recovery) and supersede all prior discussions.
This page summarises our standard terms. The binding agreement is the signed engagement letter provided to you before any claim is made. Last updated: [date].